Is your company a good fit for a managed service provider? Answer the questions in this MSP questionnaire to find out whether you should make the switch.
1. Are you meeting with and strategically planning your service with your IT provider on a regular basis?
2. Do you know how much you will be spending on IT in the next 3 years?
3. Are you getting monthly IT reports on your firewall usage, server uptime, and ticket metrics?
4. Are you sure your backups are tested and reliable?
5. Do you have a business continuity plan in place in case of an emergency?
6. Are you comfortable with the amount of communication between you and your IT support?
7. Do you pay for antivirus software on all of your computers?
8. Do you have 10 or more computers in your workplace?