IT that works for you
Started in 2005, Preferred IT Group is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Fort Wayne. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on Preferred IT Group for complete IT services and support:
- One vendor for all of your technology needs. - We will act as your liaison between technology vendors such as printers, copiers, software companies, internet service providers, and telephone companies allowing you to focus on what’s important – running your business.
- Speak to a person, not a machine. There are no complicated phone menus to navigate, and we will answer the phone with a smile. We know that technology can be frustrating, but we want you to have the best experience possible.
- No long term commitments. - If we aren’t exceeding your expectations, you’re not on the hook for a bunch of money. We want you to work with us because you love us, not because you have to.
- No surprises. - We will work with you to budget for future technology costs that might impact your business with our Annual Technology Report. Additionally, we will meet with you once a quarter to review past or current issues.
- Always working for you. - What makes us unique is not only do we do a full system check once a month, but our proactive services automatically fix any issues that arise in the background without disrupting your work day.
- Certified service staff. With our extensive experience, we are able to solve issues quicker and easier. We immediately review and triage all service requests within a minute. Our average resolution time is less than 8 hours. Fixing your problems quickly is what we do.
- No geek speak. Technology doesn’t have to be complicated. We promise to communicate with you from the very beginning until the issue is resolved. We will make sure you know what’s going on every step of the way.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Preferred IT Group is here to team up with you and your company for expert support.