Waiting In The Wings

Preferred IT Group was wonderful to work with, as always, and go us everything we needed to complete our project on time. We certainly appreciate the expertise that they bring to the table, and value the time they have spent with us! It is quite comforting to know they are waiting in the wings should the wheels ever fall off again. We have the warmest gratitude for their guidance.

Always Listens To Our Needs

Give Preferred IT an opportunity to earn your business. They have a great sales staff and knowledgeable engineers. Preferred IT always listens to our needs and does a good job of recommending the products right for our students.

Tailor Solutions to Your Needs

Preferred IT Group provides excellent support before, during, and after the implementation of services they offer. They provide a wide array of technology solutions and have the engineers on staff to tailor solutions to your needs.

Cost Effective Peace of Mind

Many firms tell you what they can do after you have a problem instead of how to prevent problems. They also seem to be very expensive. Preferred IT Group provides cost-effective peace of mind. Automated backups and external monitoring of each terminal help us focus on business instead of computer risk. Preferred IT has updated our network, installed automatic backups, and monitors each of our terminals – all within budget. They are a good fit for our small business.

We Get A Response In Minutes

Our firm has a Preferred CARE Advantage Plan with Preferred IT Group, LLC. Our firm believes this plan does give us an advantage over all other customers. When we email or call in a computer problem, we get a response in minutes, not hours or days. This is very important to our law firm. Preferred IT Group has knowledgeable and caring staff and service technicians that really want to help solve any problem we may have, in a quick and efficient manner. Preferred has also been very helpful at installing new or updated software and dealing with the software company, if there any problems with the installation. I would recommend the Preferred CARE Advantage Plan to anyone looking for a solution to all their computer and software needs.

PITG Keeps Us Operating Smoothly, Efficiently, And In Compliance With Security Requirements

I can’t speak highly enough of PITG to fully describe how valuable a partner they have been in helping us meet our business needs. PITG provides the most important, the most valuable and greatest service to our day to day operations in that we work in an environment where we are 100% dependent on our computers. PITG has always kept us operating smoothly, efficiently, safely and in compliance with the constantly changing security requirements. PITG has cared for us in helping us to budget, plan and forecast our technology needs both now and in the future. And on top of the high quality of service we also enjoy the client appreciation events; and who doesn’t like beer and baseball!?

We Don't Have To Worry

The biggest benefit to Morsches Builders Mart since moving to Preferred IT group has been moving our server into the cloud. It is easy to maintain and we don’t have to worry about cleaning the server hardware. Preferred IT Group is knowledgeable of our systems and always has a quick response to our issues. The cost of the services is worth it for the service you receive.

PITG Offers Personal Interaction With Clear And Concise Communication

The biggest advantage of working with Preferred IT Group is the customer satisfaction – they really work with us. They examine our expectations to understand our needs in order to make a calculated decision that is in the best interest of both parties. PITG offers personal interaction that results in clear, concise, and correct communication. They are clear in what they would like to do. They are concise in regards to the topic at hand. They are correct in dealing with the topic. They are the most comprehensive IT support team you can get in the area. Anything you need, they can do it.

Real People With Real Skills

Having an IT partner allows us to concentrate on business and not our computer system. If we have an issue, we just create a case and it gets solved quickly. We also have peace of mind with regard to our backups. We have worked with Preferred IT so long that we really have little experience with anyone else. But this relationship is one of the longest we have ever had with an outside vendor, and that certainly says something! Contract with Preferred IT – they are real people with real skills and capabilities.

Computer Problems Happen At The Worst Times - Preferred Is Quick And Responsive

The best part about working with Preferred IT Group is knowing that my system is set up properly, backed up and monitored remotely so that I can operate worry free. Preferred knows what is best for our unique application and is proactive in keeping things up to date and alerting me if something needs to be addressed. They are also patient and understanding of our technology ignorance!! Computer problems happen at the worst times - Preferred has always been quick and responsive when issues have come up.