Feeling Like You've Outgrown Your Current IT Support Firm?

No Other IT Consulting Firm In Fort Wayne Can Touch Our Fast Response Time, Range Of Experience, Quality Customer Service, Or Our Ability To Deliver Technology Solutions That Work EXACTLY The Way You Want Them To.

Call Us Today At 260-440-7377

3 Reasons to Trust Preferred IT Group to Support Your Computer Network

1

You will speak with a team member when you call. There are no complicated phone menus to navigate, and we will answer the phone with a smile. We know that technology can be frustrating, but we want you to have the best experience possible.

2

We will speak with you in terms you understand. Technology doesn’t have to be complicated. We promise to communicate with you from the very beginning until the issue is resolved. We will make sure you know what’s going on every step of the way.

3

We only hire engineers. Our certified network engineers and consultants are experts in their fields. We provide our clients with first rate knowledge, and we support today’s network needs. We immediately review and triage all service requests within a minute. With our extensive experience, we are able to solve issues quicker and easier. Our average resolution time is less than 8 hours. Fixing your problems quickly is what we do.

Our Services

Managed Services

We’ll manage all of your IT services for a flat-rate fee.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

Cloud Computing

Our solutions are fully scalable and available for a flat-rate fee.

Help Desk

We offer assistance with network and computer issues.

A Message from Our CEO:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with Preferred IT Group’s managed services, network solutions, IT support and more.

See what other business owners are saying about us…

We Can Focus Our Time On Our Clients

Preferred IT Group does an excellent job of managing and maintaining my network and infrastructure. The most important thing to me is that everything just works. Whenever there is an issue, I know that Preferred IT Group will work to get it resolved quickly. They also handle any issues with my other vendors so that my employees can focus their time on our clients.

Glaser & Ebbs
Preferred IT Group, LLC
5 / 5 stars

Waiting In The Wings

Preferred IT Group was wonderful to work with, as always, and go us everything we needed to complete our project on time. We certainly appreciate the expertise that they bring to the table, and value the time they have spent with us! It is quite comforting to know they are waiting in the wings should the wheels ever fall off again. We have the warmest gratitude for their guidance.

PDQ Workholdings
Preferred IT Group, LLC
5 / 5 stars

Always Listens To Our Needs

Give Preferred IT an opportunity to earn your business. They have a great sales staff and knowledgeable engineers. Preferred IT always listens to our needs and does a good job of recommending the products right for our students.

NorthWestern Consolidated Schools
Preferred IT Group, LLC
5 / 5 stars

Tailor Solutions to Your Needs

Preferred IT Group provides excellent support before, during, and after the implementation of services they offer. They provide a wide array of technology solutions and have the engineers on staff to tailor solutions to your needs.

Delaware Community Schools
Preferred IT Group, LLC
5 / 5 stars

Cost Effective Peace of Mind

Many firms tell you what they can do after you have a problem instead of how to prevent problems. They also seem to be very expensive. Preferred IT Group provides cost-effective peace of mind. Automated backups and external monitoring of each terminal help us focus on business instead of computer risk. Preferred IT has updated our network, installed automatic backups, and monitors each of our terminals – all within budget. They are a good fit for our small business.

Preferred IT Group, LLC
5 / 5 stars

We Get A Response In Minutes

Our firm has a Preferred CARE Advantage Plan with Preferred IT Group, LLC. Our firm believes this plan does give us an advantage over all other customers. When we email or call in a computer problem, we get a response in minutes, not hours or days. This is very important to our law firm. Preferred IT Group has knowledgeable and caring staff and service technicians that really want to help solve any problem we may have, in a quick and efficient manner. Preferred has also been very helpful at installing new or updated software and dealing with the software company, if there any problems with the installation. I would recommend the Preferred CARE Advantage Plan to anyone looking for a solution to all their computer and software needs.

Chris Myers & Associates
Preferred IT Group, LLC
5 / 5 stars

PITG Keeps Us Operating Smoothly, Efficiently, And In Compliance With Security Requirements

I can’t speak highly enough of PITG to fully describe how valuable a partner they have been in helping us meet our business needs. PITG provides the most important, the most valuable and greatest service to our day to day operations in that we work in an environment where we are 100% dependent on our computers. PITG has always kept us operating smoothly, efficiently, safely and in compliance with the constantly changing security requirements. PITG has cared for us in helping us to budget, plan and forecast our technology needs both now and in the future. And on top of the high quality of service we also enjoy the client appreciation events; and who doesn’t like beer and baseball!?

Karl Ryan Law
Preferred IT Group, LLC
5 / 5 stars

We Don't Have To Worry

The biggest benefit to Morsches Builders Mart since moving to Preferred IT group has been moving our server into the cloud. It is easy to maintain and we don’t have to worry about cleaning the server hardware. Preferred IT Group is knowledgeable of our systems and always has a quick response to our issues. The cost of the services is worth it for the service you receive.

Morsches Builders Mart
Preferred IT Group, LLC
5 / 5 stars

PITG Offers Personal Interaction With Clear And Concise Communication

The biggest advantage of working with Preferred IT Group is the customer satisfaction – they really work with us. They examine our expectations to understand our needs in order to make a calculated decision that is in the best interest of both parties. PITG offers personal interaction that results in clear, concise, and correct communication. They are clear in what they would like to do. They are concise in regards to the topic at hand. They are correct in dealing with the topic. They are the most comprehensive IT support team you can get in the area. Anything you need, they can do it.

Rogers Electro-matics
Preferred IT Group, LLC
5 / 5 stars

Real People With Real Skills

Having an IT partner allows us to concentrate on business and not our computer system. If we have an issue, we just create a case and it gets solved quickly. We also have peace of mind with regard to our backups. We have worked with Preferred IT so long that we really have little experience with anyone else. But this relationship is one of the longest we have ever had with an outside vendor, and that certainly says something! Contract with Preferred IT – they are real people with real skills and capabilities.

Sailrite
Preferred IT Group, LLC
5 / 5 stars

Computer Problems Happen At The Worst Times - Preferred Is Quick And Responsive

The best part about working with Preferred IT Group is knowing that my system is set up properly, backed up and monitored remotely so that I can operate worry free. Preferred knows what is best for our unique application and is proactive in keeping things up to date and alerting me if something needs to be addressed. They are also patient and understanding of our technology ignorance!! Computer problems happen at the worst times - Preferred has always been quick and responsive when issues have come up.

North Side Plumbing and Heating
Preferred IT Group, LLC
5 / 5 stars

Personal Attention To Finding The Right Solution

Since moving to Preferred IT Group, our downtime has dramatically reduced. The best part is their personal attention to finding solutions you need to help run your business. PITG does a great job, everyone on staff is friendly and displays a very helpful demeanor.

Weir Real Estate
Preferred IT Group, LLC
5 / 5 stars

Not Ready To Call Us Just Yet?

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Simply fill out the form here and download your today!