We provide several ways to contact our support team. Please follow the steps below to get the fastest support possible.

1. Send an email to support@preferreditgroup.com. Please supply as much detail as possible to aid us in researching for a resolution. Do not copy your email to others at our facility as it breaks our support process and could slow down your resolution.

2. Log a support case by using our support portal.
If you are the primary contact and do not have a login, please email support@preferreditgroup.com with your desired password and we'll get it setup for you.

3. If the above options are not available, give us a call and select option 1.

4. Preferred Care clients can submit your help request directly via the VT agent.

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