Preferred Care - Proactive IT Management and Support
Preferred Care Proactive Maintenance Plan
Reduce Downtime, Increase Profitability, and make your technology work for you
Preferred IT Group partners with you as your outsourced IT company to deliver IT standards that are normally reserved for large Enterprises at a budget intended for small and medium-sized organizations. Our premium Preferred Care service plan is designed to proactively solve issues before they affect your employees and cause downtime. Our dedicated team proactively monitors and manages your computers, servers, and networked systems 24x7x365. We offer real-time help desk support, and respond on demand to your technology needs. Best of all, it's all included under a set monthly fee.
24/7/365 Proactive Support
Preferred Care covers the majority of your IT Support needs, from your employee workstations, network devices, and servers. By monitoring your systems and performing maintenance, Preferred Care can drastically decrease the amount of downtime your staff experiences. Our team is always looking out for your business and your goals, and can help you meet your IT needs as you expand. Our proactive maintenance can keep your IT investments running while our knowledgable support staff can assist your users with any technology-related issues.
What does that mean for your budget?
Imagine being able to finally have a technology budget combined with the peace of mind that you can call anytime you have an issue. With Preferred Care, you and your staff can rest assured that you can now focus entirely on other business issues that need your attention, and not your IT. In the long run, you save money with fewer issues, less downtime, and a no-surprises flat rate.
Preferred Care Features
- Complete system evaluation
- Set monthly fee
- 24/7 emergency response*
- Proactively manage your computers, servers, and networked systems
- Reduced computer, server, and network downtime
- Increased Employee productivity
- Reduced total cost of ownership on your technology investments
- Status reports, daily, weekly, and monthly
- Smiles



