What is Preferred Care?
 

"Most IT Consulting companies generate revenue when your network is down, they actually profit for your loss.  With Preferred Care we lose profit if your network should go down.  This puts us on the same team as our clients.  Our proactive approach is what makes Preferred Care such a valuable part of our customers' success."

Don Bentz
Partner, Preferred IT Group, LLC

Preferred Care is our Signature series maintenance plan

Preferred IT Group partners with you as your IT Department extension through our premium Preferred Care service plan.  Our team monitors and manages your computers, servers and networked systems, provides real time help desk support, and responds on demand to your technology needs.  Systems are monitored 24 x 7, 365 days a year, all included under a set monthly fee.

Imagine being able to finally have a technology budget, and having the peace of mind that you can call anytime you have an issue.  With Preferred Care, you and your staff can rest assured that you can now worry about those other pressing business issues that really need your attention.

Preferred Care Includes

  • Complete system evaluation

  • Set monthly fee

  • 24 / 7 emergency response *

  • Proactively manage your computers, servers and networked systems

  • Reduced computer, server and network downtime

  • Increased Employee productivity

  • Reduced total cost of ownership on your technology investments

  • Status reports, daily, weekly, monthly

  • Smiles

We invite you to give us a call and let us show you how Preferred Care can settle down that "Perfect Storm" that is brewing within your present network.
 

What is Preferred Backup?

Preferred Backup is a revolutionary way in how to maintain your backups.

Simple questions will reveal just how
insecure your backups really are!

1. Do you do daily backups?
2. Do you rotate tapes or keep rotational backups?
3. Do you take at least one tape or copy of your backup offsite at least once a week?
4. The biggest question - Have you tested a restore?

Over 80% of organizations do not have a reliable way to backup and protect one of the most valuable assets - their data.  Preferred Backup provides the easiest, most reliable and safest way to protect this information.

Our Advantage
Easy - Quick download and simple account setup.
Secure - Military grade encryption (AES-256).  Secure pass phrase recovery.
Affordable - Competitive pricing.  Volume Discounts
Innovative - Continuous incremental backups.  Exchange/SQL Server support
Complete - Fully featured remote and local backups.
- Servers, Stand-alone workstations, Remote offices, Traveling Laptops.
Feature Set
  Basic Select
Standards-based Security
Encrypted data transfer Y Y
Encrypted data storage on server (AES-256 bit) Y Y
Cryptographic data integrity protection (HMAC-SHA-256 bit) Y Y
Secure, unique 2-party pass phrase recovery process (RSA-3072 bit) Y Y
Pass phrase privacy Y Y
Pass phrase strength wizard Y Y
Print / export pass phrase during setup Y Y
Software manipulation safeguards Y Y
Proven Backup Engine
Block level incremental backups Y Y
Open and locked file support  Y*1 Y
Advanced data compression Y Y
Support for files larger than 4 GB Y Y
Initial backup of large data sets to USB disk Y Y
Network drive support Y Y
Map network drives before a backup begins Y Y
Automatic removal of excluded data previously backed up Y Y
Local Backups
Backups to locally attached storage Y Y
Backups to network attached storage Y Y
Centralized local backups Y Y
Near-zero additional configuration Y Y
Optionally disable encryption for local backups Y Y
Versions stored in local backups   Y
Resilient Network Communication
Reconnect and resume after connection failures Y Y
Congestion aware flow control of backup bandwidth Y Y
Bandwidth throttling Y Y
Uncapped backup and restore speeds Y Y
Pause and resume backup after standby / hibernation Y Y
Reliable Scheduling
Automated, unattended, scheduled backups Y Y
Flexible scheduling options, including multiple backups throughout the day Y Y
Ability to wake computer to perform backup Y Y
Automatic initiation of a backup after detection of a missed backup Y Y
Attentive Notification and Monitoring System
Email alerts at start of backup and end of successful backup Y Y
Email alerts at the end of a backup with warnings or errors Y Y
Email alerts when no backup has completed recently Y Y
Email alerts when disk usage changes by more than a given amount Y Y
Email alerts when disk usage is above a given amount Y Y
Single screen display of backup status, backup history, and disk usage Y Y
Disk usage explorer tool Y Y
Detailed audit logs Y Y
Advanced log viewer Y Y
Powerful Backup Policies
Visual policy editor Y Y
Visualization of exactly which files are included for backup Y Y
Search based backup Y Y
Advanced policy engine Y Y
Smart default policies Y Y
Robust Versioning System
Unlimited historical versioning   Y
Customizable preservation of deleted files   Y
Powerful version control settings   Y
Customize version settings by folder or file   Y
Versions stored using reverse deltas   Y
Broad Application Support2
Hot backup of Microsoft Outlook  Y*1 Y
Hot backup of Exchange Server 2003   Y
Verification of integrity of Exchange database before backup   Y
Hot backup of SQL Server   Y
Hot backup of Oracle   Y
Hot backup of MySQL   Y
Custom scripts executing before/after the volume snapshot   Y
Custom scripts executing before/after the scheduled backup Y Y
Fast and Easy Restore Process
Web-based access to data 24/7 Y Y
Wizard-driven restore of one, many, or all files Y Y
Restore data at any historical point just by specifying the date and time   Y
Easy to Use Software
Fast initial setup Y Y
Clutter free, intuitive user interface Y Y
Wizard driven processes Y Y
Auto-diagnostics when users don't know what to do Y Y
Compatible with remote desktop and Citrix Y Y
Automatic software updates Y Y
Support for 98 / Me / 2000 / XP / 2003 / Vista Y Y
Enterprise-grade Server Infrastructure
99.999% reliability for all core systems Y Y
Tier-1, multihomed, route-optimized server Internet connections Y Y
Redundant power feeds, on-site generators, and UPS systems Y Y
Redundant Liebert cooling systems Y Y
FM200 fire suppression with VESDA early smoke detection Y Y
Multilevel security including biometrics, surveillance, and 24~7 guards Y Y
24~7 monitoring of all services for fast detection and repair Y Y

 


 

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